YOUR QUESTIONS, ANSWERED

Helpful details from past guests — so you know exactly what to expect.

Frequently Asked Questions

What time is check-in and check-out?

Check-in is at 4:00 PM and check-out is at 10:00 AM. Need flexibility? Let us know in advance — we’ll do our best to accommodate.

How do I check in?

You’ll use the back door keypad with the code provided. Simple and secure.

Can I bring pets?

No. For health reasons, this property is strictly pet-free — no exceptions.

How many people can stay?

The home sleeps up to 8 guests. For safety and comfort, a maximum of 12 people total (visiting during the day) are allowed on the property.

What’s included in my stay?

You’ll find luxury linens, stocked toiletries, a dozen and a half K-cups with cream/sugar, tea, bottled water, spices, paper products, board games, Roku TV, and more.

Is there firewood for the firepit?

We usually keep some on hand. If not, the local gas station sells bundles.

Can I use the grill?

Yes, but guests are responsible for supplying propane and cleaning the grill after use.

How far is the lake and downtown?

Just a 3-minute drive (about 2.7 miles) to downtown Lake Geneva and Riviera Beach.

Is the igloo available year-round?

The private igloo is a seasonal feature — open fall through winter, complete with twinkle lights.

What if something breaks during my stay?

Please let us know right away so we can resolve it quickly.

Do you allow smoking?

No smoking indoors or in the igloo. Smoking is permitted outside only — please dispose of trash properly.

Is parking available?

Yes, free on-site parking is provided for guests.

Is the home family-friendly?

Absolutely — we provide a pack ’n play crib and baby gear to make traveling with little ones easier.

What about WiFi?

High-speed WiFi is included and reliable for both work and streaming.

Are parties or events allowed?

No. For the comfort of neighbors and guests, parties and large events are not permitted.

Do you supply cleaning products?

Yes, the home includes dish soap, dishwasher pods, a sponge, and several antibacterial sprays. Guests are responsible for daily upkeep during their stay.

Do you provide recommendations for things to do?

Yes! We share our local favorites for dining, activities, wineries, and seasonal fun in the Lake Geneva area.

What should we bring?

We stock most essentials, but you’ll want to bring personal toiletries, extra firewood/propane if needed, beach towels/toys, and anything specific for your group.